Acceptance of terms
The Development Bank of Southern Africa shall permit use of this Website subject to the terms and conditions below ("the Terms and Conditions"). By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions. It should be noted that the use of different parts of this Website may be subject to different terms and conditions as indicated on that part of the Website. Different services offered by The Development Bank of Southern Africa may also be subject to further terms and conditions and your use of these services will also be subject to the terms and conditions governing the relevant services.
Materials on the Website
The material contained on this Website is for information only and does not constitute advice or a recommendation of any nature.
To the extent that information displayed on this Website relates to the services or prices of any courier or costs related to any services, you acknowledge that this information may not be accurate or complete. You further acknowledge that any assessment or reflection of the performance, suitability or reliability of any courier or service does not mean that such performance will be repeated or should be relied upon in any way. Any views or statements made or expressed on this Website are not necessarily the views of The Development Bank of Southern Africa, its subsidiaries, affiliates, employees, servants and/or agents. Any of the information, services or products on this Website may be changed by The Development Bank of Southern Africa without notice.
Copyright
The contents of this Website, including any software, icons, text, links, graphics, images, sound clips, trade names, logos, trademarks and service marks are protected by law, including but not limited to copyright, patent and trade mark law, and are the property of The Development Bank of Southern Africa and/or third parties. Any unauthorised use of the contents, information or materials on this Website is prohibited.
Disclaimers
This Website is provided to you "as is". While The Development Bank of Southern Africa makes every effort to ensure that the contents of this Website are accurate and complete, The Development Bank of Southern Africa makes no representation or warranty, whether express or implied, as to the operation, integrity, availability or functionality of this Website or as to the accuracy, completeness or reliability of any information on this Website.
Any person who accesses this Website or relies on this Web site or on the information contained in this Website does so at their own risk.
The Development Bank of Southern Africa also makes no warranty or representation, whether express or implied, that the information or files available on this Website are free of viruses, destructive materials or any other data or code which is able to corrupt, compromise or jeopardise the operation or content of a computer system, computer network or your hardware or software. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise or jeopardise the operation or content of a computer system, computer network or your hardware or software.
The Development Bank of Southern Africa does not accept any responsibility for any errors or omissions on this Website.
Limitation of liability
The Development Bank of Southern Africa, its affiliates, subsidiaries, employees, servants and agents shall in no way be liable for any direct, indirect, incidental, special or consequential loss or damages which might arise from the use of, or reliance upon, any material or content contained in the Website or any linked Websites, even if The Development Bank of Southern Africa has been advised of the possibility of such loss, expense, claim or damages.
You hereby indemnify The Development Bank of Southern Africa against any loss, claim or damage which may be suffered by yourself or any third party arising in any way from your use of this Website or the receipt by you of an electronic mail from The Development Bank of Southern Africa.
The Company, its affiliates, subsidiaries, employees, servants and agents shall in no way be liable for any damages (including without limitation direct, indirect, incidental, special or consequential loss or damages) which might arise from the use of, or reliance upon, any material or content contained in the Website or any linked Websites, or from the use of the services offered by the Company in terms of this Website, or as a result of any unauthorised use or misuse of logon names and user codes, even if the Company has been advised of the possibility of such loss, expense, claim or damages. The Customer shall be responsible for the use and protection of the logon name and user code assigned to the Customer, and the Company shall be entitled to assume without further investigation that all use of the Customers logon names and user codes is authorised and validly exercised by the Customer. The Customer hereby indemnify the Company against any loss, claim or damage which may be suffered by the Customer or any third party arising in any way from the Customers use of this Website or the receipt by the Customer of an electronic mail from the Company.
Links to and use of other Websites
The Development Bank of Southern Africa, its affiliates, subsidiaries, employees, servants and/or agents does not endorse and are not responsible or liable for the contents, maintenance of, or activities conducted on, any Website to which this Website provides a link.
Despite the fact that this Website may refer to or provide links to other Websites, your use of such other Websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such other Websites or your reliance on any information contained in such other
Web sites
The DBSA may provide hyperlinks to web sites not controlled by the DBSA (target sites) and such links do not imply any endorsement, agreement on or support for the content of such target sites. The DBSA does not editorially control the content on such target sites and shall not be liable, in any manner whatsoever, for the access to, inability to access or content available on or through such target sites.
Linking to this Website
You are not entitled to provide a link from any Website to this Website without the written permission of The Development Bank of Southern Africa.
You are not permitted to "deep link" to this Website or to "frame" any part of this website.
Privacy Policy
Any information, which you provide to The Development Bank of Southern Africa, whether on any forms you complete or through this Website, and any information which The Development Bank of Southern Africa has about you will be regarded by The Development Bank of Southern Africa as personal information and, subject to the Terms and Conditions, will be treated as confidential.
The Development Bank of Southern Africa may collect and analyse your personal information.
The Development Bank of Southern Africa will also use your personal information in the ordinary course of its business and for promotions and marketing.
The Development Bank of Southern Africa will not sell, rent or provide your personal information to unauthorized entities or to third parties for their independent use without your consent. The Development Bank of Southern Africa may, however, share your personal information with its affiliates, business partners and subsidiaries. If The Development Bank of Southern Africa does pass your personal information on to its affiliates, business partners and subsidiaries, it will make them aware of the provisions of this privacy policy.
The Development Bank of Southern Africa will release your personal information to a party if it believes that it is required by law or by a court to do so. The Development Bank of Southern Africa will also disclose your personal information if it believes that this is necessary to prevent or lessen any unlawful or harmful actions.
If you ever want to update or correct any of your personal information held by The Development Bank of Southern Africa, kindly use the Contact Us option and send us the details. We will confirm any changes you have requested by e-mail.
If you disclose any personal information to a third party, such as one of The Development Bank of Southern Africa affiliates or an entity which operates a Website linked to this Website or anyone other than The Development Bank of Southern Africa you must be aware that The Development Bank of Southern Africa does not regulate or control how that third party uses your personal information. You should always ensure that you read the privacy policy of any third party.
Behaviour when using this Website
You may not use this Website to obtain or distribute:
Copyrighted or protected material without the permission of the owner of the copyright in such material; or Material containing viruses or any other destructive materials or data or code which is able to corrupt, interfere with or jeopardize the operation or content of a computer system or hardware or software; or Material which is defamatory, offensive, unlawful or contains hate speech; or Unsolicited e-mail; or Bulk e-mail, whether solicited or unsolicited.
You must not interfere with or jeopardize the functionality or the operation or the content of any part of this Website or attempt to interfere with or jeopardize the functionality or operation of any part of this Website.
You are strictly prohibited from using this Website for "spoofing", "flaming", "hacking", "cracking" or "spamming".
You may not intercept any information transmitted to or from The Development Bank of Southern Africa or this Website.
You must respect other users of this Website at all times.
Changes to these Terms and Conditions
The Development Bank of Southern Africa reserves the right to update and/or amend the Terms and Conditions from time to time and without any notice. Any such change will only apply to your use of this Website after the change is displayed on this Website. If you use this Website after such updated or amended Terms and Conditions have been displayed on this Website, you will be deemed to have accepted such updates or amendments.
The Development Bank of Southern Africa (The Development Bank of Southern Africa) will carry out daily audits on clients’ sending profiles. In the event that the profile has increased, The Development Bank of Southern Africa reserves the right to increase the applicable rate with immediate effect. Notification of The Development Bank of Southern Africa’s intention to increase the rates will be communicated via e-mail.
Which laws apply?
The laws of South Africa will govern these Terms and Conditions. You consent to the jurisdiction of the South African courts for any dispute, which may arise out of these Terms and Conditions.
Termination
The Development Bank of Southern Africa may in its sole discretion terminate, suspend and modify this Website and/or your use of this Website, with or without notice to you. You agree that The Development Bank of Southern Africa will not be liable to you in the event that it chooses to suspend, modify or terminate this Website or your use of this Website.
PAIA Information Manual
Public Access to Information Manual
In terms of the Promotion of Access to Information Act (No 2, 2000), public bodies are required to compile and publish a manual that, inter alia, describes the structure and functions of the body and sets out the services available to the public and the process to be followed in gaining access to such services. All public contact details of the information officer and their deputies are to be reflected in the manual as are lists of records described by subject and category in sufficient detail to facilitate public requests for access to these. State bodies are also obliged to advertise, by means of the manual, whatever arrangements are in place for the public to participate in policy and decision-making forums within the body and what remedies are available to the public arising out of acts or omissions by the body concerned. The manual is to be updated yearly, published and made available in keeping with the prescriptions of the act.
For more information, please contact us through the Contact Us page.
DBSA PAIA Information Manual 2016 (English)
DBSA PAIA Information Manual 2016 (IsiZulu)
DBSA PAIA Information Manual 2016 (Afrikaans)
DBSA PAIA Information Manual 2016 (Sesotho)
DBSA PAIA Information Manual 2016 (Setswana)
Disclaimer
This Website is provided to you "as is". While the Development Bank of Southern Africa makes every effort to ensure that the contents of this Website are accurate and complete, the Development Bank of Southern Africa makes no representation or warranty, whether express or implied, as to the operation, integrity, availability or functionality of this Website or as to the accuracy, completeness or reliability of any information on this Website.
Any person who accesses this Website or relies on this Web site or on the information contained in this Website does so at their own risk.
The Development Bank of Southern Africa also makes no warranty or representation, whether express or implied, that the information or files available on this Website are free of viruses, destructive materials or any other data or code which is able to corrupt, compromise or jeopardise the operation or content of a computer system, computer network or your hardware or software. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise or jeopardise the operation or content of a computer system, computer network or your hardware or software.
The Development Bank of Southern Africa does not accept any responsibility for any errors or omissions on this Website.